A Decera Clinical Communications Solution
Practice with Real HCPs, Know Your Field Team Is Ready Before It Counts
Live, one-on-one conversations with practicing HCPs. Field teams navigate authentic questions and push back, leaders receive direct HCP feedback revealing strengths, skill gaps, and coaching opportunities.
Knowing the Science Doesn’t Guarantee Field-Readiness
Skill gaps often surface in the field, when the stakes are highest. Knowing the science and message delivery is part of the equation, but real HCPs don’t follow the script. Field teams must be prepared to handle tough questions and adapt in real time.
Sharpen Performance With
Real HCP Perspectives
Skills Navigator gives commercial and medical field teams live, one-on-one practice with real HCPs, strengthening critical conversation skills and building the confidence needed to effectively move HCPs from scientific evidence to clinical action.
Objection Handling
Respond effectively to challenging questions in real-time
Active Listening
Uncover HCP priorities and proactively adapt
Detailing
Communicate key messages with clarity and confidence
Scientific Communication
Make complex science clear and compelling
See Where Your Team Excels, Know Where to Coach
Individual reporting and insights reveal how conversations land with real HCPs helping training leaders identify skill gaps, focus coaching and strengthen performance across the whole team.
Performance Review
You asked about my practice and the patients I see before getting into the data. That helped make the discussion relevant to me.
Illustrative example only. Rubrics and evaluation criteria are customized to each program’s specific learning objectives. Participating HCPs receive training on program-specific compliance/regulatory guidance and applicable compliance and regulatory requirements, with assessments and feedback aligned accordingly.
Your Reps Practice With Real HCPs,We Handle Every Detail
From recruiting and vetting HCPs to delivering performance reports, we manage the program around your training goals so you can focus on developing your team.
Define
You set the scenario, therapeutic area, HCP profile and feedback rubric.
Match
We source practicing HCPs matched to your criteria, always outside of your territories.
Practice
Field teams engage in live, blinded, video conversations with real HCPs
Debrief
We package HCP feedback into a clear view of strengths and gaps, helping you focus coaching where it matters most.
Complete Your Training Curriculum
With Real HCP Practice
Skills Navigator complements existing training by introducing live interactions with practicing HCPs, providing authentic feedback and objective insights that help validate field readiness.
Real, practicing HCPs in your therapeutic area
Live conversations, authentic questions, direct HCP feedback
The field-readiness check before it counts
AI Simulation
AI-powered HCP personas
Repeatable, on-demand scenarios
Building fluency through frequent practice
Manager Role-Play
Managers, trainers, peers
Internally guided scenarios
Early message drills
Practicing HCPs
Across Therapeutic Areas
Our extensive US-based HCP network ensures you have access to practicing clinicians matched to your program's needs and always outside of your geographic territory.
US-Based Physicians, Ready to Match
Flexible Support for Your Field Team
at Any Stage of the Life Cycle
From new hires to seasoned field teams, and new launches to established products, Skills Navigator is built for all of your training priorities.
Onboarding
Help new team members apply learning and build confidence before entering the field.
Launch Preparation
Pressure-test key messages, navigate objections and engage HCPs confidently from day 1.
Complex Science
Help teams translate sophisticated science into clear, relevant conversations.
New Evidence
Prepare teams to discuss new data, indications, and safety updates while answering real HCP questions.
Ongoing Development
Strengthen questioning, listening and adaptability.
And More
Leverage real HCP conversations to support every critical training need.
Compliant by Design
What The Top 20 Pharmaceutical Companies Are Saying
“
The HCP perspective is what makes this different. Our engagement specialists know how we want the conversation to go; the HCP can tell us how it actually lands.
Medical Director
“
We used to bring HCPs into our training before, but the logistics made it difficult to scale. Having the matching, scheduling, and coordination managed for us changes what is possible.
Sr. Director, Learning & Development
“
Launch day is not the time to learn that a message is unclear or that the team is struggling with a common objection. This gives us an opportunity to identify and address those gaps earlier.
EVP, Marketing Strategy
“
We know who completed training. Now we can see who is ready.
Associate Director, Product Training
Ready to Strengthen Field Readiness?
In 30 minutes, we'll walk you through a live session and a full sample report in your therapeutic area.